Legal
Privacy Policy
How we handle the information you share with us.
Last updated: 5 November 2026
Who we are
This website is operated by SHENZ Technical Services LLC, a technical services company based in Dubai Investment Park 2 (DIP-2), Dubai, UAE. This policy explains how we handle personal information shared with us through this website.
Information we collect
We only collect the information you choose to give us, for example when you use the enquiry form, call, WhatsApp or email us. This may include:
- Your name
- Phone number
- Email address
- The service you need, your area in Dubai and details of the work
- Photos or measurements you send us
How the enquiry form works
The enquiry form on this website does not store your details on our website. When you press “Request a Quote”, your details are placed into a WhatsApp message addressed to us, which you can review and choose to send. Messages sent through WhatsApp are also subject to WhatsApp's own privacy policy.
How we use your information
We use your information only to:
- Respond to your enquiry and prepare a quote
- Arrange and carry out the work you request
- Contact you about your enquiry or job
- Meet our legal and accounting obligations
Sharing your information
We do not sell your personal information. We only share it where needed to provide our services (for example with team members carrying out the work), with service providers that help us operate (such as email and messaging services), or where required by law.
Website technology
This website does not use advertising or tracking cookies. Like most websites, our hosting provider may keep standard technical logs (such as IP address and browser type) for security and performance. Fonts are hosted on this website, so no third-party font service receives your IP address.
How long we keep information
We keep enquiry and job information only for as long as needed for the purposes above, including any period required by law.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, subject to applicable law, including the UAE Personal Data Protection Law. Contact us using the details below.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact
SHENZ Technical Services LLC, Dubai Investment Park 2 (DIP-2), Dubai, UAE. Phone / WhatsApp: + 971 54 777 8680. Email: Admin@shenzgroup.com.
